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Course Name:
Assertiveness Skills

Aim:
This workshop will provide participants with techniques & skills, which will aid them to become more assertive in their dealings with other people

Content:
Passive, aggressive & assertive behaviours explored
Gaining self knowledge from the past to move to a more positive future
Responding vs. Reacting
Practical exercises using scripting
Techniques for saying no assertively
Giving & receiving criticism

Who will benefit:
On completion of this workshop participants will

.Understand why they behave as they do in their dealings with others.
Have practised the 3 simple steps to assertiveness.
Be able to make requests assertively.
Be able to give & receive criticism

Cost: £160

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